Privacy Policy for Hello Mistry

Effective Date: 19-02-2024

Hello Mistry ("we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you sign up for an account, we may collect personal information such as your name, email address, phone number, and address.
• Service Requests: Information you provide when requesting services through our platform, such as the nature of the problem and location.
• Usage Data: Information about your interaction with our platform, including pages visited, features used, and preferences.
• Device Information: Information about your device, including device type, operating system, and unique device identifiers.
• Payment Information: If applicable, payment details for processing transactions.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To provide the services you request, including connecting you with skilled workers to solve your day-to-day problems.
• Communications: To communicate with you about your service requests, updates, promotions, and other relevant information.
• Improvements: To improve our platform, services, and user experience.
• Analytics: To analyze usage trends and patterns, and to track the effectiveness of our marketing efforts.
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We may share your personal information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services (e.g., payment processors, IT providers).
• Legal Compliance: We may disclose your information in response to legal requests or to comply with applicable laws and regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You may access and update your personal information through your account settings.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Account Deletion: You may request the deletion of your account and associated data. However, please note that certain information may be retained for legal or legitimate business purposes.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@hellomisty.com

By using our services, you agree to the collection and use of your information as outlined in this Privacy Policy.